Music Lesson Cancellation Policy Generator
Answer eight questions about how you run your studio. The generator gives you a ready-to-paste cancellation policy in plain English — plus a one-line SMS version for the parents who never read the long one.
Enter a studio name and contact email above to generate your policy.
Why I built this generator
Every conversation I have with a music teacher about cancellations follows the same shape: the teacher knows what they want the policy to be, but writing it down feels like writing a legal document. So most studios end up with one of two extremes — a four-line note that doesn’t cover make-ups or weather, or a 600-word document copy-pasted from a piano-teacher forum from 2013 that contains the phrase “force majeure”.
Parents read neither. What they read is the one-line summary at the top of the lesson reminder. So this generator gives you both: a complete, paragraph-by-paragraph policy you can paste into your website, and the one-line SMS version that does 80% of the work in practice.
What the choices actually do
The longer the notice window, the more goodwill you accumulate when you actually have to enforce a charge — but the higher the rate of last-minute cancellations you have to deal with from people who’d already passed your window. 24 hours is the standard. 48 makes sense if you have a big group programme. A full week only fits for studios that operate on enrolment blocks.
The make-up credit choice matters more than the fee. A studio with no make-ups and a stern policy looks rigid, but it actually retains more revenue than a studio that fees lightly and then writes off the lesson. The middle option — one make-up per month, conditional on giving notice — is the one I see in healthy studios.
For more on the philosophy behind these choices, read the 2026 cancellation policy guide.
Run your studio with Segnoly.
The cancellation policy is one piece. Segnoly handles the billing, scheduling, and reminders behind it — quietly, on every device.